Reverse Mortgage Testimonials

 

Based on our recent customer service survey,
here is how Access Reverse Mortgage was rated.
(Customer survey period 2007 through present)

 

How satisfied were you with your overall experience?

96.7% rated us 5/5, Excellent

How satisfied were you with your Loan Officer?

97.7% rated us 5/5, Excellent

Was your loan closed in the length of time promised?

96.6% rated us 5/5, Excellent

Would you recommend Access Reverse to a friend?

98.2% said 5/5, Definitely

 

Testimonials

“We found the personnel at your office to be very helpful. They were attentive to our needs and gave excellent service in processing our loan.” James D.

 

“Everything was clearly explained to me and I’m quite happy with the fact that I did it!” Karen G.

 

“Very well satisfied with the whole thing!” Robert C.

 

“Very glad I did it!” Elanor N.

 

“Everything was explained thoroughly!” Fred L.

 

“I didn’t have any trouble at all no matter what I asked for! I have enjoyed their service!” Cogetta R.

 

“The person who came to our home and explained the details was very thorough, very courteous, and easy to talk with. Each person we have had any contact with afterwards has treated with courtesy and respect." John A.

 

“Everything was done on time as promised. Experience was very good!” Donald D.

 

"We have been extremely happy with the service provided. Your representative explained everything well and is truly a fine gentleman. Thanks!” Lillian and Ed G.

 

“Very pleasant meeting at our home! 100% satisfied!” Patricia and Joseph A.

 

“The whole process was handled with respect and kindness.” Anthony Z.